Title: Cyberjustice: Online Dispute Resolution (ODR) for E-Commerce
by Lucille M. Ponte and Thomas D. Cavenagh
Publisher: Prentice Hall
ISBN: 0130986364
From the Publisher
This interactive and informative book provides a concise, easy-to-understand overview of the cutting edge field of online dispute resolution (ODR), using the familiar frequently asked questions format. It examines the ODR options that reflect the speed and convenience of the Web.
